1. Identity and Contact Information The data controller responsible for processing your personal data through this website is the Equipment and Tool Institute. For any inquiries regarding your data, please contact our  Data Protection Officer (DPO) at gpotter@etools.org. We are members of the ICO for the UK

2. Purpose of Processing We collect and process your personal data to provide and enhance our services, improve your user experience, and ensure the security and functionality of our website. This includes processing data for purposes such as fulfilling transactions, responding to inquiries, personalizing content, and analyzing website performance.

3. Data Subjects The data subjects whose information we collect include visitors to our website, customers, and any individuals who interact with our services.

4. Data Categories We collect the following categories of personal data:

  • Contact Information: Name, email address, and communication details.
  • Login Details: Username, password, and account credentials.
  • Payment Information: Credit card details and other payment-related information.
  • Technical Data: Internet Protocol (IP) address, browser type, computer and connection information, and device identifiers.
  • Usage Data: Page response times, visit duration, page interaction information, and browsing patterns.
  • Feedback and Reviews: Comments, product reviews, recommendations, and personal profiles.

5. Recipients of Data Your personal data may be shared with third parties, including payment processors, service providers, and partners, to provide services, process transactions, and improve our website’s functionality. We ensure these parties comply with GDPR requirements and protect your data appropriately.

6. Data Retention We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and its intended use.

7. Data Subject Rights You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Request limitation of data processing.
  • Objection: Object to data processing based on legitimate interests.
  • Portability: Request transfer of your data to another controller.

To exercise your rights, please contact our DPO at gpotter@etools.org

8. Data Security Measures We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

9. Breach Notification In the event of a data breach, we are committed to promptly notifying affected data subjects and relevant authorities as required by GDPR. We will provide information on the nature of the breach, the data involved, and steps taken to mitigate the impact.

10. Changes to the Policy We may update this cookie policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you through our website or other appropriate channels.

11. Cookies and Tracking We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that allow us to remember your preferences and improve your interactions with our website. You can manage your cookie preferences through your browser settings.

For more detailed information about our use of cookies, please refer to our  Cookie Policy Link .

This policy is designed to be clear, accessible, and fully compliant with GDPR requirements. Should you have any questions or concerns please contact Greg Potter at gpotter@etools.org